Effective Date: November 30, 2025
1. Introduction Welcome to Solar Dispute. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit solardispute.com or communicate with us.
2. Information We Collect We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and mailing address.
- Case Information: Details regarding your solar installation, contract details, and installer information.
3. How We Use Your Information We use your information to:
- Review and analyze your solar contract dispute.
- Communicate with you regarding appointments, updates, and case status via email, phone, and SMS text message.
- Improve our services and website functionality.
4. SMS Text Messaging By submitting our contact form, you consent to receive SMS text messages from Solar Dispute regarding your case file and appointment reminders.
- You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@solardispute.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
5. Sharing of Information (Strict No-Sharing Policy) We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except as necessary to provide our services (e.g., trusted CRM providers) or as required by law.
⚠️ CRITICAL SMS CLAUSE: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Contact Us If you have any questions about this Privacy Policy, please contact us at: Solar Dispute [Insert Your Business Address] [Insert Your Support Email]